- IMPORTANT - PLEASE READ THESE TERMS AND CONDITIONS
CAREFULLY BEFORE ACCEPTING THIS AGREEMENT, THEN PRINT THESE TERMS AND CONDITIONS AND STORE THEM
ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT
METHODS RELEVANT TO YOUR USE OF THIS SERVICE. WE WILL NOT FILE OUR CONTRACT WITH YOU SO PLEASE
PRINT IT OUT FOR YOUR RECORDS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE (AS SET OUT BELOW)
AND WILL ONLY BE ACCESSIBLE VIA THE GOLBET.COM WEBSITE.
Notification of these terms and conditions constitutes the making of an offer, which you
accept by clicking on 'Submit' or 'I Agree'. After you click on 'Submit' or 'I Agree', a legally
binding agreement on these terms and conditions is concluded between, (a) you, the end user
('you'), and (b) Golbet International Sports Betting Limited of 1 Putney High Street London
SW15 1SZ registration number3005859, as if you are using the Gaming Service defined below trough
the site Golbet.com, “Company”, “We” or “Our” as appropriate depending on
which Services you are using or parts of the Platform you are using. Golbet.com Golbet Games.com
and any other online platform provided by us on which you access our betting, gaming and wagering
services, including but not limited to the Betting Services and the Gaming Services, as defined
below using your Account ('Services'). International Sports Betting Limited is licensed and
regulated by the United Kingdom Gambling Commission for purposes of operating online fixed odds
betting and gaming activities trough the sites Golbet.com Golbet Games.
These Terms and Conditions together with the Betting Services Rules section, the (Poker section and
Casino section) the Promotional Offer Terms and Conditions, Game Instructions and Rules section,
the How to Play section, the Frequently Asked Questions, Fees and Commission (Poker), and any other
additional rules and terms published on the Platforms or otherwise notified to you that
specifically relate to and govern any particular event, game, software, promotion or tournament
constitute a legally binding agreement between the Group and you ('Agreements'). You should
read all of these documents carefully as each one forms part of the legally binding agreement
between us.
COMPLAINTS AND DISPUTES
No claims or disputes will be considered more than 30 days after the date the event has been
settled. If you wish to make a complaint regarding the Group, or any Service which we provide,
please submit your complaint in writing as soon as possible. In the event that you have any
complaints, claims or disputes with regard to any outcome regarding the Services, or any other
activity performed by the Group, you should firstly contact the Group in accordance with Clause
18.
To the extent that you are not satisfied with the Group’s response you may contact (Independent
Betting Adjudication Service). If these agreements are translated into another language, the
English language version will prevail in the event of any conflict between the translation and the
English language version. Please note that these Terms and Conditions shall prevail in the event of
any conflict between these Terms and Conditions and any of the game rules or other documents
referred to in these Terms and Conditions.
By clicking on 'Submit' or 'I Agree' and accepting these Terms and Conditions, you are also
acknowledging and accepting these Agreements. Access to and use of our Services is governed by
these Agreements. If you have any questions about these Agreements, you should seek independent
legal advice. Your attention is drawn to our Privacy Policy which describes how we deal with and
protect your personal information. By accepting these Terms and Conditions, you are also
acknowledging and accepting the Privacy Policy.
GAMING SERVICES
The gaming services are the services provided by us via the following Platforms: Golbet Games.com
and Golbet Casino ('Gaming Services').
If you are using or intending to use the Gaming Services you must do so in accordance with
Clause 23 of these Terms and Conditions which applies specifically to the Gaming Services.
1. APPLICABILITY OF AGREEMENTS |
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By using our Services and/or by acknowledging that you have read these
Agreements when you register to join and/or by clicking on the 'Submit' or 'I
Agree' button when you install any of the software relating to the Services
provided via the Platforms or when you register for your Account, you agree to
comply with these Agreements, and you acknowledge that your failure to comply with
these Agreements may result in disqualification, the closure of your Account
(hereafter as defined in Section 3 below), forfeiture of funds and/or legal action
against you, as appropriate and as further specified in these Agreements. |
2. LEGALITY OF USE OF THE SERVICES |
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2.1 |
You may only use the Services if you are 18 years of age or over (or
such other minimum legal age in your jurisdiction) and it is legal for you to do so
according to the laws that apply in your jurisdiction. We reserve the right to ask
for proof of age from you and your Account may be suspended until satisfactory
proof of age is provided. |
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3.1 |
To use the Services, you will first need to register for an account with us. You
may access any of our Services from your Account (as defined below). |
3.2 |
You can open an Account with us by choosing a unique account name and password and
entering other information that we ask for on our registration form such as (but
not limited to) your first and last name, address, email, gender, birth date and
telephone number (an 'Account'). You shall ensure that the details provided
at registration are accurate and kept up to date. You can change the details you
provide at registration [at any time by editing your Account preferences]. |
3.3 |
There are no set-up charges for opening your Account. The Group is not a bank and
funds are not insured by any government agency. All payments to and from your
Account must be paid in the currencies available on the Services from time to time
and shall not bear interest and you shall ensure that all payments into your
Account are from a payment source for which you are the named account holder. |
3.4 |
You can request withdrawals from your Account at any time provided all payments
made have been received. The Group reserves the right to pay any requested
withdrawal partly or in total via the same method of payment and in the same
currency with which deposits were made. When using credit/debit card or an e-wallet
to make a deposit, the Group may elect not to accept any withdrawal request within
twenty-one days after the deposit. |
3.5 |
To use certain of the Services you may first need to download and install software
indicated and usually provided on the relevant Platform. |
4. TRUE IDENTITY AND ONE ACCOUNT |
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The name on your Account must match your true and legal name and
identity and the name on your Account registration must match the name on the
credit card(s) or other payment accounts used to deposit or receive monies in your
Account. To verify your identity, the Group reserves the right to request at any
time satisfactory proof of identity and proof of address. Failure to supply such
documentation may result in suspension of the Account. You are prohibited from
holding more than one Account. If you have more than one Account or Accounts in
different names, then you must contact us immediately to have your Accounts managed
so that you only have one Account. The Group reserves the right to close your
Account(s) if you open multiple Accounts. Should the Group have reasonable grounds
to believe that multiple Accounts have been opened with the intention to defraud
the Group, The Group reserves the right to cancel any transaction related to a
fraud attempt. |
5. DISCLOSURE OF ACCOUNT NAME AND
PASSWORD |
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The Account name and password selected when you open a account should
not be disclosed to any third party. You are solely responsible for the security of
your Account name and password. You agree to keep your Account name and password
secret and confidential and not to allow anyone else to use it. Every person who
identifies themselves by entering a correct username and password is assumed by
Group to be the rightful Account holder and all transactions where the username and
password have been entered correctly will be regarded as valid. In no event will
the Group be liable for any loss you suffer as a result of any unauthorised use or
misuse of your login details. The Group shall not be required to maintain Account
names or passwords. If you have lost your Account name, username or password,
please contact us for a replacement. If you misplace, forget, or lose your Account
name, username or password as a result of anything other than Group's error, the
Group shall not be liable. |
6. GROUP EMPLOYEES OR AFFILIATES |
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If you are an officer, director, employee, consultant or agent of the
Group or one of its subsidiary parent or associated companies, or suppliers or
vendors, you are not permitted to register for an Account with Group or to use
directly or indirectly any of the Services Unauthorised Person'), other than
in the course of your employment as a Group employee. Similarly, relatives of
Unauthorised Persons are not permitted to register with Group or to use directly or
indirectly any of the Services. For these purposes, the term 'relative' shall
include (but not be limited to) any of a spouse, partner, parent, child or
sibling. |
7. YOUR USE OF THE SERVICES |
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7.1 |
The Group reserves the right to suspend, modify, remove and/or add to any Service
in its sole discretion with immediate effect and without notice and the Group will
not be liable for any such action. |
7.2 |
The Group forbids the use of all unfair practices when using the Services. We do
this to protect our customers and the integrity of the Services. If any customer is
found to be participating in any form of collusion or other activities that we
consider to constitute cheating his or her account may be permanently closed and
any balance may be at risk of forfeiture or withholding in accordance with
Clause 16 of this agreement. |
8. ELECTRONIC SERVICES PROVIDER |
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In order to use the Services, you will be required to send money to and
may be required to receive money from us. The Group may use third-party electronic
payment processors and/or financial institutions ('ESPs') to process such
financial transactions. You irrevocably authorise us, as necessary, to instruct
such ESPs to handle Account deposits and withdrawals from your Account and you
irrevocably agree that the Group may give such instructions on your behalf in
accordance with your requests as submitted using the relevant feature on our
Platforms. You agree to be bound by the terms and conditions of use of each
applicable ESP. In the event of conflict between these Agreements and the ESP's
terms and conditions then these Agreements shall prevail. |
9. COPYRIGHT AND TRADEMARKS |
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The terms Golbet, Golbet.com Golbet, Golbetpoker Golbetsport, Golbet
Games and any other marks used by Group are the trade marks, service marks and/or
trade names of the Group or one of its subsidiaries or associated companies or its
licensors. Further, all other material used by Group, including but not limited to
the software, images, pictures, graphics, photographs, animations, videos, music,
audio, text (and any intellectual property rights in and to any of the same) is
owned by the Group or one of its subsidiaries or associated group companies and/or
licensors and is protected by copyright and/or other intellectual property rights.
You obtain no rights in such copyright material or trade or service marks and must
not use them without the Group's written permission. |
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Your account balance is the amount of real money held in your Account
(if any) plus any winnings and/or minus any losses accrued from using the Services,
less any rakes or entry or other fees, if applicable and less any amounts
previously withdrawn by you less amounts forfeited or reclaimed by the Group due to
any known or suspected fraud or less deposits or other transactions rejected or
cancelled by your bank or any relevant third-party bank (whether as a result of
insufficient funds, charge-backs or otherwise), or less any prizes, promotions,
bonuses, commissions or other incentives not used or involving suspicious activity,
or less any sums which are otherwise deductible or forfeited under these Agreements
('Account Balance'). Acceptance of withdrawal request is subject to any deposit
method restrictions, bonus restrictions and/or security reviews and any other terms
of these Agreements. All amounts you withdraw are subject to the transaction limits
and any processing fees for deposits and withdrawal methods that we notify you of
before the withdrawal. Further, the Group may report and withhold any amount from
your winnings in order to comply with any applicable law. The Group may deduct an
administration charge, should a withdrawal be made in an account that has deposits
with no further activity. In this event customer services may contact you to
understand the reasoning and may close or suspend the account accordingly. All
taxes due in connection with any winnings awarded to you are your sole liability.
Account balances cannot be transferred, substituted or redeemed for any other
prize. Payment of funds which you withdraw shall be made by cheque, wire, credit
card and/or any other manner which the Group selects in its sole discretion,
although we will try to accommodate your preferences as indicated by you when you
register. Payments will be made as soon as reasonably possible, although there may
be delays due to any security review undertaken by the Group where the Group holds
any such payments in accordance with these Agreements. Client funds. Any monies
deposited with us are not protected in the event of our insolvency. |
11. INACTIVE ACCOUNT FEES |
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11.1 |
Monies held in your account shall not attract any interest. |
11.2 |
Should you fail to use your account for six months your account will be considered
a "dormant account". The six-month period will run from the date of last
transaction or login in your account. In the case of a dormant account, the Company
will levy a monthly administration fee at a rate of 10% of the balance in the
account (subject to a minimum deduction of EUR 30.00), on the date that it became
dormant. The administration fee shall be deducted from the dormant account
commencing from the last day of the sixth month in which the account is inactive
and on the last day of every month thereafter, until the balance of the account has
reached zero. Any such amounts will be claimable for 6 (six) months thereafter.
Players are entitled to lay claim to these funds and these funds may be refunded to
the player, provided that the claim is made within the 6 (six) month period from
the date the account reached Zero. |
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We may from time to time offer you complimentary or bonus amounts to be
credited by the Group into your Account ('Bonuses'). Such Bonuses may only
be used in relation to such Services as may be specified when the Bonus is offered
to you. Acceptance of any Bonus shall be in accordance with additional terms and
conditions we may make available to you in respect of each such Bonus offering and
bonus release restrictions contained in the relevant offer. Offers may be used only
ONCE unless otherwise specified. You are not entitled to withdraw any Bonus amounts
and you may not remove any cash obtained via a Bonus from your Account without
first complying with the applicable terms including, without limitation, in respect
of any qualifiers or restrictions. |
13. ABUSIVE OR OFFENSIVE LANGUAGE |
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Abusive or offensive language will not be tolerated on the Group's chat
boards, or otherwise by you on the Platforms or with Group staff. Any violation of
this policy will result in a suspension of your use of the Services or such other
action as may be reasonably required by the Group to ensure compliance. In
addition, you are not entitled to make untrue and/or malicious and/or damaging
comments with regard to the Group's operation in any media or forum. |
14. FRAUDULENT ACTIVITIES AND PROHIBITED
TRANSACTIONS |
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The Group has a zero tolerance policy towards inappropriate play and
fraudulent activity. If, in the Group's sole determination, you are found to have
cheated or attempted to defraud the Group or any other user of any of the Services
in any way, including but not limited to game manipulation or payment fraud, or
manipulation of the multi-currency facilities, or if the Group suspects you of
fraudulent payment, including use of stolen credit cards, or any other fraudulent
activity (including but not limited to any chargeback or other reversal of a
payment) or prohibited transaction (including but not limited to money laundering),
the Group reserves the right to suspend and/or close your Account and to share this
information (together with your identity) with other online gaming sites, banks,
credit card companies, and other such appropriate agencies. We reserve the right to
void and withhold any or all winnings made by any person or group of persons where
we have reasonable grounds to believe that said person or group of persons is
acting or has acted in liaison in an attempt to defraud or damage Group and/or the
Services and/or the Platforms in any way. In the interests of data protection,
security and avoidance of fraud the Group does not permit use of any communication
channels included within the Services and/or the Platforms (including but not
limited to dealer table chat boards) to offer or promote any offers, products and
services (whether yours or a third party's). You are expressly prohibited from
posting information or contacting our customers to offer or promote any offers,
products or services. |
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In the event of any system failure or game error (a divergence from the
normal functioning of the game logic for whatever reason) that results in an error
in any odds calculation, charges, fees, rake, bonuses or payout ('System
Error') the Group will seek to place all parties directly affected by such
System Error in the position they were in before the System Error occurred. The
Group reserves the right to declare null and void any wagers or bets that were the
subject of such System Error and to take any money from your Account relating to
the relevant bets or wagers, if there are insufficient funds in your Account,
demand that you pay us the relevant outstanding amount relating to these bets or
wagers. In all circumstances whereby the Group (in its sole discretion) determines
a System Error has been used to gain an unfair advantage, the Group reserves the
right to consider this activity to be subject to Clause 15 (Forfeiture &
Account Closure) of these Terms and Conditions. |
16. FORFEITURE & ACCOUNT CLOSURE |
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16.1 |
The group reserves the right, in its unfettered discretion and in relation to your
account, any related esp account, any accounts you may have with other sites and/or
casinos and/or services owned or operated by or on behalf of the group and, in the
case of your use of the gaming services, any services that share the shared
game/table platform, to terminate this agreement, withhold your account balance,
suspend your account, and recover from such account the amount of any affected
pay-outs, bonuses and winnings if: |
16.2 |
you are in material breach of any of these Agreements; |
16.3 |
the Group becomes aware that you have used or attempted to use the Services for the
purposes of fraud, collusion (including in relation to charge-backs) or unlawful or
improper activity; |
16.4 |
the Group becomes aware that you have played at any other online gaming site or
services and are suspected of fraud, collusion (including in relation to
charge-backs) or unlawful or improper activity; |
16.5 |
you have 'charged back' or denied any of the purchases or deposits that you made to
your Account; or |
16.6 |
you become bankrupt or analogous proceedings occur anywhere in the world. |
17. LIMITATIONS AND EXCLUSIONS |
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17.1 |
Your access to the platforms, download of any software relating to the services
from the platforms and use of the services is at your sole option, discretion and
risk. The group shall not be liable for any malfunctions of the computer programs
relating to the services we make available from the platforms, system errors as
described in Clause 14, bugs or viruses resulting in lost data or any other damage
to your computer equipment or software. furthermore, the group shall not be liable
for any attempts by you to use the services by methods, means or ways not intended
by the group. The group is not required to provide redundant or backup networks
and/or systems. |
17.2 |
The group will provide the services with reasonable skill and care and
substantially as described in the agreements. The group does not make any other
promises or warranties about the services. |
17.3 |
The group's maximum liability to you or any third party arising out of these
agreements or your use of the services or the computer programs relating to the
services we make available from the platforms, whether for breach of contract, tort
(including negligence) or otherwise, will be limited in any twelve month period to
the amount, if any, you have paid from your account in bets, rakes and/or fees, as
applicable, in the same twelve month period and in relation to the service relevant
to which the liability in question has arisen. |
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If you have any complaints, claims or disputes with regard to any
outcome regarding the Services or any other activity, you must submit your
complaint to the Group in writing within 30 days after the date the event has been
settled to which the claim or dispute refers. Complaints may be submitted by email
to customer@Golbet.com. You may also submit notices to us in
writing at: Customer Service, Golbet International Sports Betting Limited, 1 Putney
High Street, Putney, London SW15 1SZ. Any notice we give to you (save as otherwise
set out herein) will be sent to the email address that you provide when you
register your Account. It is your responsibility to give us notice of any changes
to this address and to regularly check your email account for emails from the
Group. |
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19.1 |
The Group may share your personal data with any of its agents who may only use such
data for strictly the same purposes as the Group shall specify and within the terms
of these Agreements. The Group shall use your personal data in accordance with the
Privacy Policy |
19.2 |
You should assume that all use of our website, and emails and telephone calls
between you and the Group will be recorded. These recordings will be the sole
property of Group and may be used as evidence in the event of any dispute or to
improve customer services. |
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These Agreements shall be governed by and construed in accordance with
the laws of England. You irrevocably agree to submit, for the benefit of the Group,
to the exclusive jurisdiction of the courts of England for settlement of any
disputes or matters arising out of or concerning these Agreements or their
enforceability. If any part of these Agreements is found to be invalid, illegal or
unenforceable in any respect, it will not affect the validity of the remainder of
the Agreements, which shall remain valid and enforceable according to their
terms. |
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We reserve the right to transfer, assign, sublicense or pledge these
Agreements, in whole or in part, to any person (but without your consent) without
notice, provided that any such assignment will be on the same terms or terms that
are no less advantageous to you. You may not assign, sublicense or otherwise
transfer in any manner whatsoever any of your rights or obligations under these
Agreements. |
22. ENTIRE AGREEMENT, MODIFICATION AND
AMENDMENTS |
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You fully understand and agree to be bound by these Agreements and as
modified and/or amended by the Group from time to time. The Group may amend these
Agreements at any time either by emailing you notification of the new terms and/or
by publishing the modified Agreement(s) on the relevant page of the Platforms or
any place through which you access the Services. Any such modification will take
effect within fourteen days of publication. If any modification is unacceptable to
you, your only recourse is to terminate these Agreements. Your continued use of the
Services following notification or as the case may be such fourteen day period will
be deemed binding acceptance of the modification. It is your sole responsibility to
review these Agreements and any amendments each time you play. These Agreements and
the documents referred to herein represent the complete and final agreement between
you and the Group in relation to this agreement and supersede any and all prior
agreements between you and the Group. |
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23.1 |
The following terms apply only to your use of the Gaming Services. Please note that
in the event of any conflict between this Clause 23 and the remaining Clauses of
these Terms and Conditions, the remaining Clauses of these Terms and Conditions
shall prevail. |
23.2 |
Play for Fun and Play for Real Money Games |
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By registering for the Gaming Services you will be able to access (through the
Software as defined below) both 'Play for Fun Games' and 'Play for Real Money
Games,' via the gaming services. No purchase is necessary or required to play the
Play for Fun Games, save in respect to any cost you may incur to access the Gaming
Services, charged by your Internet Service Provider or telecommunications provider,
and you may play the Play for Fun Games without betting money. Any participation in
the Games is at your sole option, discretion and risk. By playing the Games, you
acknowledge that you do not find the Games or Services to be offensive,
objectionable, unfair, or indecent in any way. The Company reserves the right to
suspend, modify, remove and/or add any Gaming Service in its sole discretion with
immediate effect and without notice and the Company will not be liable for any such
action. |
23.3 |
Play for Fun and Play for Real Money Account Funding |
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"Play for Fun" funds have no value in and of themselves and are kept separate from
"real money" funds. They are not transferable to a “real money” account nor
redeemable for any currency. To play the Real Money Games, you will be required to
pay funds into your Account by any of the methods specified from time to time by
Golbet.com. Such funds will be deposited into your Account upon actual receipt of
funds by the Company and/or its agents. Minimum and maximum limits may be applied
to the payments into your Account, depending upon your history with Golbet.com, the
method of deposit, and other factors as determined solely by the Company. The
Company is not a bank and funds are not insured by any government agency. All
payments to and from your Account must be paid in the currencies available on the
Services from time to time and shall not bear interest and all payments into your
Account must be from a payment source on which you are the named account
holder. |
23.4 |
Play for Fun and Play for Real Money Account Funding |
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You must use the Gaming Services in accordance with the generally accepted games
rules set out in the Game Rules section and the procedures relevant to the Gaming
Service you are using specifically set out in the Games section of the Golbet.com,
Golbet.com, online sites, including but not limited to the Promotions section, Game
Instructions & Rules section, How to Play, Table Stakes, Poker Etiquette
section and any other page that specifically relates to and governs any particular
event, game or tournament ('Rules').
You acknowledge and agree that we will charge a rake on all Real Money Games, as set
out on the Rake Structure section of the Golbet.com website. |
23.5 |
Anti-Cheating Policy |
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We are committed to preventing the use of unfair practices in the Gaming Services,
including but not limited to player collusion. We are also committed to detecting
and preventing the use of software programs which are designed to enable artificial
intelligence to play on our Platforms including, but not limited to,
opponent-profiling, cheating software or anything else that we deem enables you to
have an unfair advantage over other players not using such programs or systems ('AI
Software'). You acknowledge that the Group will take measures to detect and prevent
the use of such programs and AI Software using methods (including but not limited
to reading the list of currently running programs on a player's computer) and you
agree not to use any AI Software and/or any such programs. |
23.6 |
Software |
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You may install and use the computer programs we make available from the Platforms
used to provide the Gaming Services (the 'Software') on a hard disk or other
storage device and make backup copies of the Software, provided that such use and
backup copying is only for your own personal use in using the Gaming Services in
accordance with these Agreements, and further, that such installation and use is
made through a computer of which you are the primary user. The Software's
structure, organisation and code are the valuable trade secrets of the Group and/or
its subsidiary or parent or associated companies and/or its licensors. You obtain
no rights to the Software except to use it in accordance with these Agreements.
Save as expressly permitted by law, you are strictly prohibited from, and agree not
to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise
attempt to discover the source code of the Software or any part of it or to create,
publish or distribute derivative works from the Software. You agree that the
Software will not be shipped, transferred or exported into any country or used in
any manner prohibited by any applicable laws, restrictions or regulations. |
23.7 |
Shared Games, Table and Database Platform |
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The Group reserves the right, but is not obliged, to run and utilise a shared
table, server and database platform or system ('Shared Game/Table Platform') which
enables Gaming Service users to play with players coming into the games, tables and
tournaments from other websites and brands operating on the same Shared Game/Table
Platform. If a Shared Game/Table Platform is used, you agree that you may be pooled
into these common game/tables, at the Group's sole discretion, and that to the
extent that you breach the terms and conditions of one site or brand that operates
on the Shared Game/Table Platform, the Group may have you blocked, in part or full,
from the entire system so that you may not play through any site or brand using or
on the Shared Game/Table Platform. Without limitation to the restriction on having
multiple accounts with us (please see Clause 4), the Group may require that you
only have one account on the Shared Game/Table Platform if the same is used. |
23.8 |
Settlement of In-Game Disputes |
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You fully accept and agree that random number generator ('RNG') software will
determine the shuffling and dealing of cards and other randomly generated events
required in the Gaming Services. If there is a discrepancy between the result
showing on the Software (as installed and operated on your hardware) and our
server, the result showing on our server shall govern the result. Moreover, you
understand and agree that (without prejudice to your other rights and remedies) the
Company records shall be the final authority in determining the terms of your use
of the Gaming Services, the activity resulting therefrom and the circumstances in
which such activity occurred. |
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